OVER/UNDER RUNS
Unless specified, all orders of printed forms are subject to a variation of up to 10% over/under the quantity ordered. Promotional Products are subject to up to 5% over/under. Total quantities shipped will be billed.
INTERFERENCE
It is our goal to deliver total satisfaction every time. Interference may happen by causes beyond our control, including but not limited to strikes, fires, floods, natural disasters, acts of public enemies, carrier delays, and laws, acts, orders, regulations or decrees of government authorities. After said interference, your satisfaction is still the goal.
DELIVERY DEADLINES
We work tirelessly to deliver by your specified date. While we acknowledge our factory’s order scheduling and do our best to meet your needs, this cannot be guaranteed. Shipments postponed by the buyer may be charged on the original agreed delivery date, and ownership shall pass to the buyer when so charged. Acknowledged ship date may not be adhered to if changes are made after production has been scheduled. Likewise, any delay in returning proofs may require that production be rescheduled.
MATERIALS
Production materials are not a part of the sale. Artwork, films, transfer impressions, DST/Stitching files, molds, and other materials will not be sold or delivered, unless otherwise specified.
LEGAL REPURCUSSIONS
The buyer is responsible for, and shall indemnify the seller against liability for all claims founded upon the legal effect of any words, designs, or devices which the buyer may order imprinted on or omitted from the goods ordered, not withstanding that the seller or its representative may have been consulted thereon.
WARRANTIES
Five Thousand Forms, Inc. makes no express warranties. There are no implied warranties that extend beyond our description of the specifications of the product. There is no implied warranty of merchantability except that the material sold hereunder, or the services performed, shall be of seller’s standard quality. Seller’s liability for damages shall be limited solely to an amount not exceeding the invoiced price of merchandise. Seller shall not be liable for any special, indirect, consequential or additional damages whatsoever.
CANCELED ORDERS
Orders given to representatives of this company are subject to confirmation in writing through the offices of Five Thousand Forms. Orders can be canceled only with the written agreement of Five Thousand Forms.
RETURNS
Everything we do is custom, so returns are tricky. Please refer to our return policy and/or give us a call for some real live customer service.
Toll Free: 800-755-0001.