UNIFORM PROGRAM CUSTOMER SERVICE REPRESENTATIVE
IMMEDIATE OPENING for a full time Order Processor/ Customer Service Representative in our Fogelsville, PA Office
If you are highly organized, detailed, very customer service-oriented, great at Excel & writing business emails, and have experience with internal ordering systems, this job may be for you.
Experience in apparel and particularly uniforms is a plus.
Position Description and Duties
The successful candidate will be part of a uniform team that handles all order details, from inquiry through order processing & customer satisfaction. Responsibilities include processing of online orders; communicating verbally and via email in a very professional and friendly manner; & sorting clothing as necessary for individual orders. You will help at event fittings in the Philadelphia area multiple times a year, including setting up and running trade show events; handling client inquiries; working with various apparel vendors and decorators.(Show events are currently on hold.)
We seek candidates who have experience in the uniform or apparel industry, with a good customer service track record. Proficiency with Microsoft Office products is a requirement. Ability to work easily in Excel a “must”. Knowledge and experience with other internal software systems is required, as a basis for systems you will learn here. Good grammar and punctuation are needed when emailing clients. Ability to bend and lift up to 20 lbs. at fitting events & for apparel deliveries.
You must be very organized!
You must speak and write well – email communications with good grammar and punctuation are essential.
A positive attitude and excellent communication skills are essential.
Interested candidates should enjoy a varied and multi-task environment.
This division is developing and improving constantly, so you have to like change and adjustments to a normal routine. We look for someone who will grow with this position and develop it constantly work to streamline procedures for a smoother work flow.
Our company has been in business for over 46 years. Full benefits include health care & vacation. Pleasant working environment. Regular weekday schedule. No weekends.
Please reply to FTFHR@GiveMeFive.com;
or mail to:
Five Thousand Forms, Human Resources Dept.,
8020 Mine Street,
Fogelsville, PA 18051-1622